What the fuck is up with people today? Just because I work at a retail establishment that means I am a piece of crap? That I am not even worth taking the time to acknowledge?
This woman comes into my store today and is yammering on the phone about her daughter's birthday party. She is telling whoever she is talking to how her 11 year old didn't want to send invitations, that she has know idea how many people are showing up because word of mouth was the invitation.
First of all who the lets their 11 year old throw a party and just says "Yeah tell your friends to tell whoever they want to come to your party?" What is this a "the parents are away for the weekend" high school party? Is the mom getting her daughter a keg? Anyway this isn't a rant about bad parenting (I have about a million "Yeah, my 5 year old can play GTA: San Andreas stories to get to at a later date.) This is about an obnoxious woman.
She walks up to counter yammering away, and just throws a videogame box onto my counter. I tell her that I need to go into the back and get her game. She asks her caller to hold on a second and looks at me and sighs...."What?" I tell her I have to go to the back to get her the game. She says fine whatever. So I go and get the game and come back. She is telling whoever on the phone about all the food she needs to buy for the party since she has no idea who is showing up. I tell her that it's my last copy of the game, and that the case won't be sealed. She just looks at me quickly and nods her head. I ring her up and tell her it'll be $52.99. I put out my hand, and she proceeds to pull out 3 twenties and just throws them on the counter.
Now this is a big pet peeve in our store. We put our hand out for a customer to place money in it, and they just throw cash or a credit card on the counter. So in a favorite retaliation I've learned from a coworker I proceed to ring her up and drop her change on the counter while she has her hand out. She looks at me like I just crapped on the counter. I then put her bag on the counter as well and tell her to have a nice day. She walks away ignoring me.
Now about an hour later I get a call from an irate customer. She says she was in the store earlier and that I sold her a used game instead of a new one. She is pissed and says how she doesn't want to come all the way back to the mall to return it. She wants my boss's name, a corporate number, etc. I ask what game she bought...and guess who it fucking was. The damn bitch who paid no attention to anything that I was telling her because she was on the phone. She assumed that because the game wasn't sealed that it was used. I told her that I had explained to her it wasn't sealed but she swears to god I never did. She says that she will never shop at our store again and that we should be more professional and courteous. Courteous???? Her telling me to be courteous is like Jenna Jameson telling people to abstain from sex!
Fuck her I hope she never shops here again. But of course I'm sure my boss will kiss up to her when she complains, because that's the way it works. And that's just one reason why I hate retail.
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